Since inception, DATAPARK always put top priority to the customer satisfaction and never compromised quality for quantity. We do extend our efforts to succeed for everyone related with us directly or indirectly which in turn succeeds our organization. We work dedicatedly to meet the deadline and the requirement of customer exactly to translate those into reality.

We take special care for our clients from our end, as they put their trust on us and we keep ourselves dedicated to uphold and honor their trust in us. DATAPARK is transparent, open and honest in terms of customer relations, integrity and trust in all our services provided. Once committed to do something, we engage all out efforts in materializing the issue. No matter whether it is at home or somewhere outside in the overseas, big or small, it is always the same standard.

We serve and provide solutions for our out-sourced customers in the following categories:

1.  Support Phase One – This is a project based support. The client may sign up a contract for certain project(s). In such cases, we provide required numbers of developers and Project Manager(s) to make the project a success in the scheduled period. The project manager and the number of developers will be selected with the detailed discussion with the client. The client will pay for the project as a whole or calculated according to the man-hour needed for the project as the payment method agreed upon by both the parties.

2.  Support Phase Two – This is service based support. The client may have a contract with us according to the service or small tools or software for his existing software applications. The client may also need some developers in some specific languages or tools for some development services. In such cases, the required number of professionals will be dedicated for the project under a Project Manager. The client has to pay for the number of hours dedicated for the development, troubleshooting, testing and bug fixing and satisfy the client on the issue etc.

3. Support Phase Three– This is employ professionals based support.  Professionals are willingly on hand with DATAPARK for any sort of professional services. In such cases, the customer will sign up a contract with us and we will dedicatedly appoint the required number of professionals for the client. The setup will be such that the professionals will work for the client as the client’s staffs in our premises and be paid by the client through us.

In all the cases, the offline support office hour only & the online support will remain 24/7.